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Right people. Right roles. Real results.
Hiring the right Customer Success talent is mission-critical and costly if you get it wrong. ATC helps you define the role, create a compelling JD, assess candidates, and guide final decisions. We combine real-world CS leadership experience with recruiting acumen to ensure you're hiring talent that aligns with your company stage, goals, and customer model. Whether you're hiring your first CSM or scaling a full team, we help you build with purpose.
Confident Hiring
Decisions
Clear criteria and alignment ensure you select the right person the first time.
Faster Time
to Fill
With support and structure, you reduce time lost in decision loops or unclear processes.
Stronger
Team Fit
Roles are scoped correctly, so new hires align with team needs and business goals.
Role Scoping
Define the role based on team needs, maturity, and model.
Candidate Evaluation
Interview support and structured assessment rubric.
Hiring Support
Final hiring decision coaching and onboarding tips.
Are you hiring your first CSM or CS leader?
Have previous hires struggled to deliver impact?
Do you need help defining what the role should own?
Are you moving fast and can’t afford a misstep?
Could this service be
a fit for your team?
Do any of these sounds like your team or current situation? If so then it might make sense to explore working together.
