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Fractional
Chief Customer Officer

Get executive-level CS leadership without the full-time commitment,

perfect for scaling or transitional teams.

Executive leadership. Fractional flexibility.

Not every company is ready for a full-time Chief Customer Officer, but nearly all need the strategic impact of one. ATC offers fractional CCO support to help you design and execute your Customer Success strategy from the top down. We provide experienced leadership to align post-sale teams, drive customer outcomes, improve internal collaboration, and guide executive decision-making. Whether you're between hires, preparing for a fundraise, or scaling fast, this service gives you senior leadership—without the overhead.

Impact Matters

Strategic Customer Success leadership, without the overhead of a full-time executive.

Experienced Leadership Fast

No ramp-up, no theory—just proven CS leadership from day one.

Credibility with    Executives

Someone who can manage the boardroom and the team.

Strategic Progress Without Delay

Move your CS vision forward while hiring or building out your team.

What to expect?

Get the strategic direction, credibility, and momentum of a CCO—without waiting months to hire or overextending your budget.

Interim Leadership

Active strategy ownership and CS team oversight.

Org & Team Alignment

Strategic planning with cross-functional leaders.

CCO-Level Strategy

Retention, expansion, and customer journey design.

Are you in-between CS leaders or scaling fast?

Do you need senior-level CS leadership now, but not full-time?

Are you building CS for the first time and need guidance?

Are you preparing for fundraising or retention scrutiny?

Could this service be
a fit for your team?

Do any of these sounds like your team or current situation? If so then it might make sense to explore working together.

Brands who trust us ...

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